Supporting the Expanding Service Area of Northstar EMS

Northstar EMS

Northstar EMS (NEMS) began operations in April of 1992 with just a handful of dedicated employees and two ambulances servicing Northport, Alabama. The company was founded with a mission to “Provide Excellence in Emergency Medicine.”

Today, NEMS is recognized as Alabama’s largest EMS provider. NEMS has grown to become a dynamic EMS service provider focused not only on patient care initiatives, but also excellence in EMS dispatch, EMS Safety, Continuous Quality Improvement, EMS Billing Practices and Customer Service.

The Customer Challenge

NEMS was recently asked to expand further to service the entire county, rather than just their single municipality. With the large addition of coverage area, NEMS was asked to establish an additional base in a nearby city.

The Solution

NEMS already relied on Atlas to supply its medical gases for its current service area, so when the assistant manager was tasked with adding a new base within a short time frame, he reached out to Atlas Sales Representative George Kizzire to explain their growing medical gas needs.

“George was very quick to make himself available and was in my office the day that I called,” said Michael Stoker, Assistant Manager of NEMS. “He visualized the setup that we were using, made a phone call to have a quote on pricing sent to me, and took my order the same day. I received an itemized quote within a couple of days, and he assured me that I would be operational before the upcoming start date. George phoned me the week of our opening with everything that I needed to be operational and even offered to set everything up. It is rare to receive this type of personal service in my occupation, but it could not have come at a better time. George has set the bar very high and I am grateful to have him as my Sales Representative. Atlas has served our location for the past 14 years, and I look forward to doing business with them for many more.”

Thank you, Northstar EMS, for being a loyal and trusted partner!

Request a Solution from Atlas Welding Supply

Since 1944, Atlas Welding Supply has been a quality supplier of medical gases, mixtures and equipment. All of our gases supplied for medical purposes are manufactured to the highest quality standards using the FDA’s Compressed Medical Gases Guidelines and in strict adherence to USP and NF specifications.

Ultimately, we take care of your needs so taking care of your patients is your top priority. Paramedics, Dentists, Veterinarians, Dermatologists, and Outpatient Surgical Centers believe in us to provide medical gases like nitrogen to preserve vital blood and tissue, helium for MRIs, and oxygen and respiratory therapy gasses to help patients breathe. Contact us to request a solution.

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